PDF4me Privacy Policy

Last updated: December 21, 2023, version 1.3.

This Privacy Policy governs your relationship with the pdf4me.com website and related PDF4me services, including the API and developer platform at dev.pdf4me.com. PDF4me is operated by Ynoox LLC ("PDF4me", "Ynoox", "us", "we", or "our"), the legal entity that provides PDF4me. This page explains our policies on the collection, use, and disclosure of personal data when you use the PDF4me service, and the choices you have about that data. We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in line with this policy. Unless otherwise defined here, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, available at https://pdf4me.com.

Service

Service is the https://pdf4me.com website together with related PDF4me services, including the API and developer platform at https://dev.pdf4me.com.

Personal Data

Personal Data means data about a living individual who can be identified from that data, or from that data and other information either in our possession or likely to come into our possession.

Usage Data

Usage Data is data collected automatically, either generated by use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who, alone or jointly with others, determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are the Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who uses our service and is the subject of Personal Data.

We collect several different types of information for various purposes, to provide and improve our service to you.

Personal Data We Collect

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Address, state, province, ZIP or postal code, city, country
• Cookies and Usage Data

Usage Data We Collect

We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include your computer's Internet Protocol address (for example, IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track activity on our service, and we hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Examples of the cookies we use:

• Session Cookies. We use Session Cookies to operate our service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
• Advertising Cookies. Advertising Cookies are used to serve you advertisements that may be relevant to you and your interests.

Use of Data

PDF4me uses the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to take part in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events that we offer and that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. PDF4me may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Data

PDF4me will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis. Usage Data is generally kept for a shorter period, except when it is used to strengthen security or improve the functionality of our service, or when we are legally obligated to retain it for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Please note that we transfer the data, including Personal Data, to our cloud provider in Europe and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

PDF4me will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure for Law Enforcement

Under certain circumstances, PDF4me may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Legal Requirements

PDF4me may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of PDF4me
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, and no method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot ensure its complete security.

"Do Not Track" Signals under the California Online Privacy Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PDF4me aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you, and if you want it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your Personal Data directly within your account settings. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information corrected if it is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where PDF4me relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service related tasks, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third party Service Providers to monitor and analyze the use of our service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service, and this data is shared with other Google services. You can opt out of having your activity on the service made available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript from sharing information about your visit. For more information on Google's privacy practices, please visit the Google Privacy Terms page.

Advertising

We may use third party Service Providers to show advertisements to you, to help support and maintain our service. Google, as a third party vendor, uses cookies to serve ads on our service. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our service or other websites on the Internet. You may opt out of interest based advertising by visiting the Google Ads Settings page.

Behavioral Remarketing

PDF4me uses remarketing services to advertise on third party websites to you after you have visited our service. We and our third party vendors use cookies to inform, optimize, and serve ads based on your past visits to our service. Google Ads remarketing is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on, which lets visitors prevent their data from being collected and used by Google Analytics.

Payments

We may provide paid products or services within the PDF4me service. In that case, we use third party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third party payment processors, whose use of your personal information is governed by their own privacy policy. These payment processors follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with include:

• Stripe. Their Privacy Policy can be viewed on this page.
• PayPal / Braintree. Their Privacy Policy can be viewed here.
• Chargebee. Their Privacy Policy can be viewed here.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know by email or a prominent notice on our service before the change becomes effective, and we will update the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.